Overview

These Terms of Service apply to your access to and use of Miss Selfridge, including browsing, purchasing products, submitting information, and using any customer support features available through the store.

In these Terms, “Miss Selfridge,” “we,” “us,” and “our” refer to Miss Selfridge. “You” and “your” refer to the customer, visitor, or user of the store.

Acceptance of Terms

By accessing Miss Selfridge, using the website, or placing an order, you agree to be bound by these Terms of Service and any policies referenced on the store.

If you do not agree with these Terms, you should not use the website or place an order through Miss Selfridge.

Online Store Terms

You may use Miss Selfridge only for lawful purposes and in a way that does not interfere with the store, its security, its operation, or other customers’ ability to use it.

• You must provide accurate and current information when placing an order or contacting customer support.
• You may not use Miss Selfridge for fraudulent, abusive, harmful, or unauthorized activity.
• You may not attempt to disrupt, damage, copy, reverse engineer, or misuse any part of the website.
• You are responsible for keeping any account login details secure if account features are available.

Product Information

Miss Selfridge aims to present product information clearly, including product names, descriptions, colors, sizes, images, pricing, and availability. Product details may change from time to time.

Colors and product appearance may vary depending on your device settings, screen display, lighting, and photography. Please review the product page carefully before placing an order.

Pricing and Availability

Product prices, promotions, discounts, availability, and product details may change without notice. Miss Selfridge may correct errors, update product information, or cancel unavailable items when necessary.

A product appearing on the website does not guarantee that it will be available at the time your order is processed.

Orders and Payment

When you place an order with Miss Selfridge, you agree that the information you provide is accurate, complete, and authorized for the payment method used.

• Orders may be reviewed before acceptance.
• Miss Selfridge may decline, cancel, or limit an order if there is a suspected error, payment issue, fraud risk, stock issue, or policy concern.
• Payment must be completed before an order can be processed.
• Order confirmation does not prevent cancellation if an error or issue is later identified.

Shipping Reference

Miss Selfridge offers Free Worldwide Shipping as described in our Shipping Policy. Shipping timelines, tracking updates, destination details, customs coverage, and package support are explained in that policy.

Please review the Shipping Policy before placing an order so you understand how processing, delivery, tracking, and shipping-related support are handled.

Return Reference

Miss Selfridge offers 30 Days Free Returns for eligible items as described in our Return Policy. Return eligibility, item condition rules, return instructions, refund processing, exchanges, and damaged or wrong item support are explained in that policy.

Customers must follow the return instructions provided by Miss Selfridge customer service before sending any return.

Account Information

If account features are available, you are responsible for keeping your account information accurate and your login details secure.

• Use an email address you can access when placing orders or requesting support.
• Do not share account login details with anyone who is not authorized to use your account.
• Contact Miss Selfridge promptly if you believe your account or order information has been used without permission.

Prohibited Uses

You may not use Miss Selfridge or its content for any prohibited or unlawful purpose.

• Fraud, attempted fraud, unauthorized transactions, or false order information.
• Uploading or transmitting viruses, malicious code, or harmful files.
• Scraping, copying, harvesting, or collecting website data without permission.
• Interfering with website security, checkout, payments, or customer accounts.
• Harassment, abuse, threats, impersonation, or misleading communications.
• Using the website in a way that violates applicable laws or regulations.

Intellectual Property

The content available on Miss Selfridge, including text, images, graphics, layouts, product presentation, logos, page design, and other store materials, is owned by or licensed to Miss Selfridge unless otherwise stated.

You may not copy, reproduce, distribute, modify, sell, or exploit store content without permission, except as allowed for personal, non-commercial shopping use.

Third-Party Links and Tools

Miss Selfridge may include links to third-party websites, payment services, apps, or tools. These third-party services are not controlled by Miss Selfridge.

Your use of third-party services may be subject to their own terms, privacy practices, and policies. Please review them before using those services.

Disclaimer

Miss Selfridge provides the website, products, and store services as available. We work to keep information accurate and the shopping experience reliable, but we do not promise that the website will always be uninterrupted, error-free, or available at all times.

Product descriptions, pricing, availability, promotions, and other store information may be updated, corrected, or changed when necessary.

Limitation of Liability

To the fullest extent allowed by applicable law, Miss Selfridge is not responsible for indirect, incidental, special, consequential, or punitive damages arising from your use of the website, inability to use the website, product availability, delays, errors, or third-party services.

Nothing in these Terms is intended to limit rights that cannot be limited under applicable law.

Changes to These Terms

Miss Selfridge may update these Terms of Service from time to time. Updates will be posted on this page with a revised “Last updated” date.

Continued use of Miss Selfridge after changes are posted means you accept the updated Terms.

Contact Information

If you have questions about these Terms of Service, your order, shipping, returns, or account help, contact Miss Selfridge at [email protected].

Please include your full name, order number if applicable, the email address used at checkout, and a clear description of your question.